More information: Set work hours for the resources The availability of the resources is defined in the work hours section. Step 3: Set work hours for the resource, resource group or facility/equipment More information: Create and set up bookable resources Similarly, two more resources (facility/equipment) are created as Bike repair workbench - 1 and Bike repair workbench - 2, which are required to perform the service. In this example, two resources (contacts) Bert Hair and Gilda Moss are created. You can create all resource types using the Resource entity. More information: Create and manage organizational unitsĬontoso lists the resources required to perform the services. Organizational units are the locations where Contoso provides service to their customers. Let's see how Contoso accomplishes the task: With the various scheduling entities, they can plan service activities for their customers by considering the availability of resources, facilities, and equipment. Capacity and expert level for all personnel.Ĭontoso can benefit from the scheduling feature by quickly catering to their customers with their repair services.Work hours during which they perform their services.The types of bike repair services they offer.The personnel and equipment they need to perform those services.Geographical locations where they need to offer their services.To facilitate this process, Contoso needs to bring together the following information: The following scenario helps to understand how the scheduling capability lets you manage your service activities seamlessly:Ĭontoso bike repair schedules repair services for their customers. It also helps customer service organizations with improved service quality by preventing over-scheduling. It considers the availability of employees, facilities, and equipment to plan schedules accordingly. Scheduling, which is built on top of Universal Resource Scheduling (URS), provides an efficient way to schedule resources for service activity.

Using Scheduling in Customer Service Hub, you can plan and schedule service activities for your customers by bringing together all your resources. Contact our knowledgeable parts staff if you have any questions, or place an order with us online.Avoid disruptions in service by making sure that your resources are scheduled optimally and efficiently. We also have a great selection of Porsche accessories so you can customize your luxury vehicle exactly to your needs. Looking for authentic OEM parts for your Porsche car or SUV? At our Rocklin, CA Porsche parts store, we have the high-performance Porsche parts and reliable tires you need to ensure that your vehicle runs great all year long. Then, if you have any questions for our friendly service team, call or visit our Porsche service department near Elk Grove, CA. Explore our latest Porsche service specials and even check for recalls all from our website. When you need Porsche service you can count on, why trust your luxury vehicle with anyone other than the pros who know it best? Whether you need a quick oil change or expert collision repair, only certified Porsche technicians will be working on your vehicle when you visit our Porsche service center, located just outside of Sacramento, CA. We look forward to serving you today at our Rocklin, CA Porsche service center. If you'd like personal assistance from one of our knowledgeable staff members, please don't hesitate to contact us right away. Whether you drive a sculpted Porsche 911 or powerful Porsche Cayenne, just let us know what kind of service you're looking for, and give us a time that works best for your schedule. That's why we offer a convenient way to schedule service online, so you can save time on the repairs and maintenance you need. At Porsche Rocklin, we don't believe that you should wait around for auto service.

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